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Frequently Asked Questions

Please read our FAQ before sending us a message.

The delivery charges for orders from our Online Shop vary depending on factors such as the delivery location, shipping method selected, and order total. We strive to offer competitive and transparent shipping rates to ensure a seamless shopping experience for our customers. You can view the exact delivery charges at checkout before completing your purchase.

We accept a variety of payment methods to provide convenience and flexibility for our customers when shopping in our Online Shop. Commonly accepted payment methods include credit/debit cards, PayPal, and bank transfers. Additionally, we may offer other local payment options depending on your region.

The delivery time for your order depends on various factors such as your location, the shipping method chosen, and the processing time of the order. Typically, orders are processed and dispatched within 5-7 working days, and delivery times vary accordingly. You can track your order using the provided tracking information to stay updated on its status. Rest assured, we strive to ensure timely delivery of your purchase.

Shopping in our Online Shop is secure, and your data is protected. We use encryption technology to safeguard your information and adhere to strict privacy policies. Your trust and security are our top priorities.

After ordering, your items undergo processing and quality checks before being dispatched for delivery. You’ll receive a confirmation email with tracking details to monitor your shipment’s progress.

Yes, you will receive an invoice for your order.

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